Mercer Glass

I called Mercer Glass Co. Notifying broken glass. They sent a technician who checked windows, after three weeks new glass arrived and it was installed. Very professional and knowledge installers. Great job guys! Thanks!

Very professional and very helpful fast turnaround. Great price highly recommend

I have done commercial business as well as residential business with this company and have been pleased with all they have assisted me with

Jessica was very friendly & knowledgeable about the business. Mercer Glass you have a straight diamond in your mist.

The entire process was great from start to finish. The installers were first class, very professional and you couldn't even tell they had been in my house with the exception of a very nice looking shower door!

I only took a star off based on the disorganization. They told me this process would happen one way and it happened a whole other way. However, the window is fixed and that's all I needed, and they did it in time. So I can't much complain!

Mercer Glass created and installed a shower enclosure. Also cut down oversized wall mirrors for a remodel. Would highly recommend. Every person we dealt with was professional and the project turned out even better than I imagined it could! Service: Glass installation

Great service. On time as scheduled. Tried to help with insurance coverage but deductible was just too high though the window almost reached it. Dont be sticker shocked. The window is like a computer! Cost of actual labor was excellent. They even went our of their way to get me the right windshield wiper replacements. Would definitely recommend them.

I requested that Mercer Glass come by and look at a sliding glass shower door that they had installed 1 - 1/2 years ago. A knowledgeable and pleasant employee came by at the agreed upon time and had it working properly in short order. Service after the sale!

This company is not very customer centric, we recently purchased a small piece of tempered glass to protect a small tabletop. Mercer was informed of the purpose for the glass at the time we made the order. When we got the glass they etched several lines of information describing the glass and their logo on one corner. We asked them why they did that and they simply said that is what they do.

We said we did not want that and they said, "too bad, you should have told us you don't want the etching when you ordered it." Keep in mind Mercer never disclosed their policies to us when we purchased so we had no idea it could happen. They would not make it right, and said our only recourse is to order a new piece of glass and tell them specifically not to etch the glass. DO NOT BUY FROM THIS COMPANY!

Mercer installed a glass shower for me a couple of years ago and now it has what looks like black mold growing on the inside between the glass and the metal frame, where I can't get to it. I contacted them and they said it's past the warranty. I think they must have installed it incorrectly because I had one for 10 years before and it never had this problem. They told me to disassemble it and clean it! They cut glass fine, but I do not recommend getting a glass shower from them!