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Mr. Glass Rochester's #1 source for Auto, Commercial, and Residential glass and installation service. When you get glass damage, you may dread the time and money it will take to fix. We know your time and money are precious. With mobile glass repair from Mr. Glass, you can save your time and money, depending on your insurance coverage. Whether you choose Mr.

Glass to travel to you for your mobile auto glass needs, or you'd rather come to one of our shops, the choice is yours. Two days ago, my car was broken into and unfortunately, the thief smashed my window.
Services
If a customer is unhappy with their chip repair, Mr. Glass will credit the chip repair and deduct if from the cost of a new windshield. This applies to insurance jobs as well as cash customers. By far the best in Rochester, I've used them for residential and auto many times over, the owners Van and Alex are the nicest people around. Do you have what it takes to work in a fast paced environment with leaders in Glass Repair? Contact us today or fax your resume (585-271-1279).
We're proud to offer you fast, affordable, quality repair & replacement glass services for your vehicle. Mr. Glass consistently provides high quality, reliable auto glass service in the Rochester area. All of our technicians are trained and multi-certified in state-of-the-art techniques. We use the best equipment and procedures to guarantee each job is done to the manufacturer's specifications, each and every time. Do you have what it takes to work in a fast paced environment with leaders in Glass Repair?
At Mr. Glass our Commercial Division specializes in many different aspects of the industry. From large to small jobs, Mr. Glass will guide you through and make your new project an enjoyable one. Since Mr. Glass opened in 2005 we have supplied and installed hundreds of commercial doors to the Greater Rochester Area.
Let our trained specialists at Mr. Glass assist you with any glass service or product you may require for your home. If you are in need of any of the following products or services, contact us today for a free quote. We can also supply "the do-it yourselfer" with all the essentials for installing your own mirror.
Reviews (24)
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Zach Jonas
Jun 13, 2022
The staff and service mechanic Brian were incredibly helpful, they got me in and serviced the same day I called would highly recommend this team to anyone with autoglass repair or replacement! Service: Auto windshield replacement
Laura
Apr 15, 2022
Highly recommend! The staff was so kind from start to finish, I called on a Friday it was done Monday. The female in the office (I wish I remembered her name) is just amazing, so responsive. You can't beat this service. Service: Auto windshield replacement
Evin Consaul
Mar 21, 2022
Call around to get pricing and availability and Mr Glass was accommodating. Staff was polite but the install didn't go as planned. I left with glass all over my truck both inside and out. This was after being informed they vacuum the vehicle "the best they can". They also didn't inform me they would be removing my caution beacon light bar and left it dangling.

As I was driving home I saw it swing back and forth. Before writing this review I did call the office and spoke with Matt who said sorry and offered to vacuum the truck further. Overall, not a great ending to this transaction.
Arthur Cole
Mar 21, 2022
We called on Friday and on Monday they were able to get both of our vans in at 8A and done by 10a. Great work, will be going to them with our future glass needs. Service: Auto windshield replacement
Adam Swanson
Feb 11, 2022
Had a busted windshield again with all the driving i do for construction, older model van, 2006. the "other" "big" automotive glass shop your insurance all refers you to would not replace due to a tiny rust spot near corner of window, which had no issue for sealing. Completely would not help me. Came to Mr glass, no problem, they helped swap claim right over to them in minutes, new one in the next morning, just like original, looks great and would have even gotten me done that day (it was already noon by then) but part had to come from syracuse. Even got my stickers back on it. Forget the other "big name" auto glass company in rochester, and go to mr. glass, you will be glad you did! My new go-to, Thank you!
Lisa Bell
Feb 01, 2022
It was nice I had to wait for car they was done way before I thought they would be and the staff that I came across was very friendly and one of the them wish I knew his name stop what he was doing and tried to help me get wifi
Joshua Consler
Jan 23, 2022
I have always used them for auto glass and house hold glass as well. from replacement windows to table tops they have me covered. Highly recommended! Service: Repair windshield
William Gavin
Jan 13, 2022
Mr. Glass service was a great experience and professional. I recommend Mr. Glass for your glass issues. Bill Gavin
Mike Nerwin
Jan 01, 2022
I've had several windshields replaced by Mr. Glass over the last 10 years (including the one today 12/14/21 on my Honda CR-V) and they have always done an excellent job for me. Service: Replace windshield
Violet Nolan
Oct 27, 2021
Chase with Mr Glass installed our new shower glass doors. Very knowledgeable, professional and personable. The doors came out beautiful and the install was quick. He was on time and very neat. Matt in the office was a pleasure to work with. Highly recommend this company.
Anand Shah
Oct 24, 2021
We had the windshield replaced on our Audi Q7 before driving cross-country back to the west coast. There were problems with sensors/calibration when the car was picked up, and we didn't have time to get it resolved. Brian at Mr Glass found a great windshield replacement/calibration company here in Portland and made sure everything got taken care of promptly. I highly recommend Mr Glass without any reservations.
Loy Gross
Oct 13, 2021
Small footprint shop but did excellent work. I at 8, out at 1 for a huge RV windshield and it looks great.
Christian Leibfried
Sep 22, 2021
My Glass replaced the custom arched window over our front door. Jose did an excellent job of installing the new window, with an eye to detail. He called when he was on his way, and was very professional. The price for glass and install was also very reasonable. I would strongly recommend them.
Lauren W.
Jul 19, 2021
Surprised this place doesn't have more reviews! I've gone here twice: once my personal vehicle got broken into and I needed the window replaced, and the second time was last week when my work van's window got smashed. I store a lot of stuff in my work van, which can be seen through the windows, so it wouldn't be safe to park on the street or in a lot with a broken window.

They offered to store my van in their garage over the weekend and called me first thing Monday morning that it was ready for pickup. No extra storage charge. The staff was very friendly and understanding, I'll definitely come back!
Maya
Jun 20, 2021
My windshield looks perfect and done within 3 hours wasn't so bad. Drop/pick up only. $230 for my 2014 kia soul. Update I just found out my side is broken by my windshield. Make sure you check before you leave. I'll know that next time.
Allison H.
Feb 17, 2020
No one wants to end up needing their windshield replaced, but if you need to this is a solid, locally-owned place to go. If you have the option to go here over the big-name place, I recommend coming here instead. Their customer service was positive and everything went through insurance. When I had a chip a few months later, they charged me a little less than the cash price since I was a returning customer (labor/workmanship is guaranteed, but not the windshield itself).

My only qualm was with communication about how long the process would take, but it was a busy day and they seemed rather overwhelmed (for my first visit). They're nearby and convenient so if I need to return I will.
Lynda Fay
Nov 06, 2019
Own a store front in Palmyra that had some drunk accidentally put his head through a very large window. Mr Glass put new one in quickly and neatly. Highly recommend!
Shannon S.
Feb 27, 2019
I'm really surprised that I'm the first person to review this place! I come here frequently for custom mirrors, replacement window panes, whole window replacement, re-glazing on wooden windows, storm window frames, etc. and they're always great. I went to another location nearby but found the quality of work and customer service to be above and beyond here.

They definitely value their customers and it shows. They also provide auto glass repairs but I've never used them for that so cannot speak to it though I would definitely come here if the need arose.
Alala Loren
Nov 19, 2018
they got me in same day that I called, were done in about a half hour replacing my windshield and everyone was super nice and helpful with my questions!
Ken Wright
Jan 15, 2018
Highly recommended. Came out within two hours during a very busy day, which happened to be a national holiday! Fast and courteous service and they were able to save my 1924 original landing window frame, looks fantastic! Thanks so much! Also, they were half the price of local competition! Extremely satisfied
Kathryn L. D'Amanda
Sep 08, 2017
My car was broken into overnight -- I needed a side window replaced same day. Insurance company could only locate a place to repair in 5 days, so I called all around locally and no one EXCEPT Mr. Glass could do it sooner. They could not have been nicer or put in more effort...told me they could not promise by end of day due to needing to order part from another city, but surely by next day. I brought my car to them at 11:00 am and they called me at 2:00 pm same day to say it was ready! Best possible experience.
Anthony J Jackson
Jul 18, 2017
Reason for a 1 star the pricing was acceptable. My rating for the 1 star is based on your customer service. I ordered a glass repair on my residential home and got a fair price. Had to wait 2-3 weeks for it t come which was cool. Was schedule to be installed on 07/12/17, but the glass never came in. Got a call and they said the glass will be in Friday the 14th of the same week. Scheduled for 1:30 pm.

Never got a call Friday on whether the glass came in or not. Not until I called them looking for answers
I called Sunday afternoon and left a vm for someone to call me and tell me what's going on. No call Monday or Tuesday. Then the lady who handles Residential was off and her back up if she has one doesn't have a clue on anything. Twice someone told me to wait til the main lady gets in because they were clueless.

So now I'm waiting on her to come in. What if she doesn't come in all week or ever again? Is someone else going to step up and learn the different aspects of the business or what!? Poor customer service in my opinion. Nothing personal just business...
Laura Sylyea Evans
Dec 20, 2016
Worked directly with Geico to replace my car windows, I didn't have to do any of the paperwork! They were fast, professional, friendly, and sympathetic. I would highly recommend them to anyone, especially if it's urgent!!
Rob Contestabile
Aug 02, 2016
I needed glass tops for our new bedroom furniture and received 3 quotes between $300-$450 from other companies, so I wasn't sure what to expect when MrGlass came in at $150. What I got was fast service and exactly what I had hoped for! Great glass and the people were very nice to work with.