Business Details
We are a family-owned and veteran-operated company that has been serving our community for 60 years. Our legacy is built on providing prompt, courteous service at affordable prices to both residential and commercial clients. We have cultivated highly trained and certified staff equipped with the skills and products to get the job done right the first time. Our expertise spans the sales, installation, service, and repair of overhead garage doors, openers, and awnings. We are dedicated to maximizing your home improvement investment through transparent and convenient solutions. Our commitment to professionalism is reflected in our same-day call returns and our 24/7 emergency repair services.
We maintain full licensing, bonding, and insurance for complete client peace of mind. We are accredited by the Better Business Bureau, the International Door Association, and Angies List. Our team is an authorized dealer for industry-leading brands like Genie, LiftMaster, and Raynor. We proudly support a wide 50-mile service radius from our East Hartford location, covering four major counties. Our reputation is reinforced by our active membership in the Local Chamber of Commerce and the Door and Access Systems Manufacturers Association. We offer a comprehensive 21-point service checkup to ensure the longevity and safety of your equipment.
We maintain full licensing, bonding, and insurance for complete client peace of mind. We are accredited by the Better Business Bureau, the International Door Association, and Angies List. Our team is an authorized dealer for industry-leading brands like Genie, LiftMaster, and Raynor. We proudly support a wide 50-mile service radius from our East Hartford location, covering four major counties. Our reputation is reinforced by our active membership in the Local Chamber of Commerce and the Door and Access Systems Manufacturers Association. We offer a comprehensive 21-point service checkup to ensure the longevity and safety of your equipment.
Highlights and features
- We bring 60 years of industry experience to every job.
- Our team is highly trained, licensed, bonded, and fully insured.
- We are a veteran-owned and family-operated local company.
- We provide 24/7 emergency repair services for urgent needs.
- We are accredited with the BBB, IDA, and Angies List.
Services
Residential Garage Doors
We provide comprehensive sales, installation, and repair services for residential garage doors and openers. Our expert technicians perform a detailed 21-point service checkup and repair all major brands, including Genie, LiftMaster, and Raynor. Homeowners can trust us to enhance their propertys curb appeal with a wide selection of overhead door brands and receive a free installation estimate.
Commercial Garage Doors
We are the local source for commercial garage door and opener installation, sales, and service. Our solutions are designed to meet the demands of every business situation, ensuring durable and reliable functionality. We supply and maintain heavy-duty commercial equipment to keep your operations running smoothly.
24-Hour Emergency Service
We offer a dedicated 24-hour emergency hotline for urgent residential and commercial garage door repairs. Our highly trained and certified staff is equipped to fix breakdowns promptly, ensuring safety and security are restored without delay. This round-the-clock availability demonstrates our commitment to being there when our clients need us most.
Awning Services
We provide expert sales, installation, and repair services for residential and commercial awnings. These upgrades serve as a focal point for your property while offering functional protection from the elements. Our team ensures a precise fit and professional installation to maximize your outdoor comfort and curb appeal.
Overhead Door Parts
We supply a vast inventory of replacement parts for overhead doors and openers, including tracks, springs, cables, and electronics. Our inventory supports all major brands, allowing us to quickly restore the safety and performance of your equipment. We ensure our clients have access to the correct components for effective do-it-yourself maintenance or professional repairs.
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Reviews (5)
Nadene Daniel
May 10, 2022
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I called, specifically asked about the rate to get my garage fixed. I was told how much it would cost to go there and if anything needed fixing took more than half hour the cost would increase. I agreed. Unfortunately the part was not available and another day was needed. I was never told that it would cost more to come back. I paid for the part, but I was charged for fuel cost and for the time spent. It only took 15 minutes! I will never recommend this company, they don't tell the truth at the initial call.
Dawnee Elmore
Apr 26, 2022
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The person that came to service my garage door was very knowledgeable and hospitable. He was about to provide answers and explanations to any questions I had. I was very pleased with the work done to my garage. I would highly recommend Douglas Garage Door Center to anybody!
Jodi Levine
Apr 06, 2022
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I called this other garage door company that I had used in the past to come and replace one of my door openers. They quoted me a price I thought was ridiculously too high so I asked my neighbor who she uses. She gave me the number to Douglas Garage Door. They were SO helpful on the phone, taking the time to listen to what I wanted and not trying to sell me something I didn't need or want. They quoted me a very reasonable price, more inline with what I expected to pay for what I needed.
The installer arrived, quickly assessed the situation, even helped me clear the area he was going to work in (just some empty boxes moved which I forgot were out there, but it was nice of him anyway!). He worked efficiently and cleaned up after himself. I would highly recommend Douglass Garage Door Company!
The installer arrived, quickly assessed the situation, even helped me clear the area he was going to work in (just some empty boxes moved which I forgot were out there, but it was nice of him anyway!). He worked efficiently and cleaned up after himself. I would highly recommend Douglass Garage Door Company!
Jessica Bancroft-Davis
Feb 26, 2022
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Douglas was prompt in coming to measure and email over quotes with my preferred doors, a turnaround time of a couple of days from the day they measured to me placing my order. There were significant supply chain disruptions in the delivery of my ordered doors to Douglass but once they arrived I had an install date scheduled the following week and one day install of entire new tracks, motors and doors. Which are beautiful and working perfectly. Their quotes were much more competitive than others and their promptness was appreciated.
Karen Riem
Feb 07, 2022
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I recently needed 2 garage doors replaced and despite the considerable supply chain delay, I was very pleased with the available options and the communication about my project. Everyone I dealt with was friendly and helpful. The installation went smoothly and cleanup was impressive. After 2 months, I can say that I am still very happy with my purchase.
