Schilling Overhead Door

Called them around 10 am. Jason came out shortly after lunch. Diagnosed problem immediately. Replaced spring on one door and rollers on two doors. Very efficient and personable. Price very reasonable. Definitely will use again.

This company is well run and knows what they're doing. We've used them for years and highly recommend. We use our garage door dozens of times a day and today Jason came to give it some regular servicing. Very satisfied!

Jason and Zac my techs did awesome. They recommended to install new rollers to the door, to make it easier to operate. They did an excellent job in an hour. Told me all about warranty from company and manufacturer. I would recommend this company.

Jason and Zac did a fantastic job repairing our garage door. PLUS they responded to our emergency call so that we could make a doctor's appointment. They have delivered excellent service before, but this time's super quick response deserves a high recommendation. Thank you so much.

Jason was great! He was very professional, quickly assessed the cause of our problem, and gave excellent recommendations which I agree to for the repair. He was efficient and very pleasant to deal with. Thank you for sending him and for the excellent service! -Robert Pill

Brian B. and Jason were courteous, and knowledgeable of my existing equipment. They explained the issues with existing equipment and the problems of 15-year old equipment, and issues with getting replacement parts. They were efficient and did a great job.

Arrived a couple of days ahead of originally promised date and knocked out broken spring replacement in just under two hours. The team was courteous and professional. I would definitely call them again for service on the door if needed. Many thanks!

Hunter and Brian were friendly and great. They showed up on time, fixed the minor issues quickly and efficiently. We gladly recommend Schilling for their roll up bay doors and their excellent service.

Amazing same day service for our broken roll up door. I thought it was broken for good. Guys were efficient and took care of the matter. Yay! So happy. Price was very fair.

Knowledgeable and professional, these are the people to turn to if you need garage doors. I am replacing 30+ year old garage doors. Everyone treated me courteously and respectfully. Amy spent an hour or more explaining all the options to consider, adding her personal experience and preferences, which gave me confidence in the choices I was making.

The cost was a little higher than I expected, but the obvious quality of product and service convinced me that this was the right choice. When the doors are finally installed, I'll write more.

Brian B. / Hunter fixed my overhead door in record time today They did an outstanding job. They were neat and courteous. I've been using Schilling for 26 years and feel that they are excellent. John Osborn. 103connally drive

I really appreciate their professionalism and service. They answer their phones, explained the process and deliver the service. Levi was my service rep and did an amazing job. Levi assessed the issues, went to work and did not leave until we both were satisfied. Also, gathered information in case a callback is required.

Brian and Mike did a great repair on our garage door. They explained every thing they were doing every step of the way. They were efficient, very knowledgeable, and a pleasure to deal with.

Expecting service call on next day, had a call from Levi stating that he could be out in 15 minutes. Arrived, looked over old opener and we decided to replace with a new belt drive opener, which he had on the truck. Levi was courteous and professional and had the new opener installed and checked out in short order. Always prompt service from Schilling!

We recently moved into our new home in Kerrville. The garage door was operating erratically. We called Schilling and an appointment was scheduled. Levi called with an expected time of arrival and arrived promptly. He was able to assess the problem(s) and fix the door opener. Levi was friendly, knowledgeable and efficient. The door works great now. We are very pleased with the service we received from Schilling.

Brian and Mike from Schilling showed up and fixed the overhead door with in 30 minutes! This happens to be very important to us and our Hunt community as we are a fire station! Thank you Schilling Overhead doors and Brian and Mike! Job well done as always!

Brian and Levi were great to work with. I had an electrical issue that caused a malfunction to my unit. Brian walked me through his diagnoses and informed me of what the issues could be. He had to order parts and promptly called me when they came in. He and Levi came out to install the new parts, lubricated the door and educated me on how to properly maintain the garage door. Can't say enough about their professionalism and work ethic. Thanks again to Brain and Levi both. Sincerely, Kent

Piss poor. No call no show. Terrible customer service. Don't waste your time you'll be sorry if you do. Do not recommend.

Fantastic service. My garage door had a problem with one of the rollers. Brian came out and showed me how he was going to fix it. It's fixed and not only that it is lubed as well. So easy to work with a great company and great employees. 5 star service for sure!

My husband was at the end of his patience with the new garage door opener. He called rather late on a Friday for help. Brian came and in no time at all fixed us up. We greatly appreciate his customer service and information on how to use our new unit. He was very thorough and knowledgeable. Thank you for having Brian on your team. Please take care of him! He's one of the good ones. Robert and Pam Caylor

We have multiple large overhead doors at our firehouse, and as you can imagine they get some hard use. We have used this company three times in the last two years and every time they come out quickly and do a great job at a reasonable price. The employees have universally been competent, professional, and polite. I'm going to use them for work at my home in the future.

We selected Schilling to a replace our garage door as they were recommended by a neighbor. They exceeded our expectations in every way from quotation to finished job and aspects in between. I can not believe they are the same outfit that Sally L. and Michael J. reviewed. Their installed Mike was top notch as well. Jim M. Fredericksburg, TX

Like the other review, I don't feel this operation deserves even one star. My husband, told Schilling the exact situation and what was needed. They came out today and acted surprised to see what was to be done. They were unprofessional, unprepared, and were mocking/laughing at the situation in their truck as they were leaving. My husband, who is an amputee, was particularly bothered by their lack of courtesy and their poor attitude. Whomever owns the company should be concerned about customer satisfaction and the rudeness of employees.

This company doesn't even deserve 1 star. We needed the spring replaced on our garage door. We have used this company for 3 other spring replacements over the years and also about a year or two ago we had to replace the opener. We've always been happy with this company's service, prices, and their employees have always been friendly and helpful. However, that was not the experience this time.

They came out and replaced the spring charging us $192.88. That amount seemed high to me so I called the company and left a message explaining that we had used them in the past and had been happy with them but this time the price seemed too high. The owner called and said that charge is correct and won't discount anything. He said the service call to Bandera is $125 and the spring is $75.

He said what we were charged is cheaper than what it should have been. And he told my husband, "Your wife said we have used you a lot in the past and I looked back and y'all haven't ". Pretty much calling me a liar. My husband told him this is our 3rd spring and had them replace the opener for $450. Told him we will get someone else in the future and he didn't care. He even suggested names. We will never use this company again and we will let everyone we know in the Bandera, Lakehills, Kerrville area know not to use them.

I have never had the displeasure of working with this company but am writing a review based off of the experience that my parent's had with them installing the overhead doors on their barn. The major issue that has occurred is that this company failed to bring the weather strip far enough down on either side of the doors and, therefore, dust and rodents have easy access to the barn.

In addition, the failed to install any weather strip at all on the top part of the barn opening, so when the door is closed there is a gap between the door and barn itself. These problems, while they sound minor, cause major issues for my parents as they live on a ranch with dirt roads and are forced to sweep out the barn at least once a week and leave out mouse traps. Also, in case anyone is wondering why I am writing this review instead of my parents, it is due to the fact that they are the type of people who keep things to themselves, blame themselves for hiring the wrong person, and feel it is their own responsibility to fix it.

I admire my parents for being this way but keeping poor service to yourself doesn't help anyone else. In addition, they should not be obligated to do the work that they have already paid a supposed professional for. Ken Schilling, you are a thief, terrible manager, and/or a poor judge of your employees' character and abilities. I hope you'll contact me and attempt to make this right.