Business Details
13 Years
experience
Trusted Window & Door Replacement Rochester NY
Founded in 2013, Window World of Rochester has established itself as a trusted leader in exterior home remodeling. We specialize in providing high-quality replacement windows, entry doors, and patio doors, all backed by a commitment to superior craftsmanship and customer satisfaction. Our locally owned operation combines national buying power with personalized service, ensuring access to premium products at competitive prices. Our team of certified professionals is dedicated to enhancing home efficiency, curb appeal, and comfort through energy-efficient solutions that meet rigorous industry standards. Backed by comprehensive warranties and a proven track record of excellence, we prioritize transparency, reliability, and community engagement in every project we undertake.
Services
Vinyl Windows
Entry Doors
Patio Doors
Financing Options
Exterior Remodeling
Details
- Year established: 2013
Highlights and features
- Locally owned with national buying power for competitive pricing
- Certified energy-efficient products tested by Good Housekeeping Institute
- 25+ years of industry experience with 1,000,000+ annual window installations nationwide
- Military discounts through our national commitment to veterans
- Comprehensive financing options with approved credit
Associations and certifications
- Good Housekeeping
- ENERGY STAR
- NFRC
- ASTM
What people say
Unbeatable service
Professional installers
Excellent products
Great value
Efficient installations
Services
Vinyl Windows
Our vinyl windows combine durability with energy efficiency, featuring triple-pane glass and advanced sealing technology to reduce noise and lower utility bills. Custom-fitted for various home styles, these windows enhance curb appeal while maintaining structural integrity in extreme weather conditions. Backed by industry-leading warranties, our installations ensure long-term performance and customer satisfaction.
Entry Doors
We offer a range of fiberglass and steel entry doors designed for security, insulation, and aesthetic appeal. Our Smooth-Star and Fiber-Classic models resist warping and fading, with customizable finishes to match any home exterior. Professional installation includes precise measurements and weatherproofing to guarantee optimal functionality and energy efficiency for decades of reliable use.
Patio Doors
Our sliding patio doors provide seamless indoor-outdoor transitions with robust aluminum-clad frames and energy-efficient glass packages. Available in multiple configurations, these doors maximize natural light while maintaining thermal performance. The low-profile thresholds and multi-point locking systems ensure both accessibility and security for residential spaces.
Financing Options
We offer flexible financing through the Window World Credit Card Program, enabling homeowners to upgrade their properties with approved credit. This program includes competitive interest rates and term options to accommodate various budgets, ensuring immediate access to energy-saving solutions without financial strain.
Exterior Remodeling
Our comprehensive exterior remodeling services address windows, doors, and complementary upgrades to enhance home value and efficiency. Using premium materials and proven installation techniques, we deliver cohesive transformations that improve insulation, reduce maintenance costs, and elevate architectural aesthetics for long-term satisfaction.
Questions
What types of windows do you offer?
We provide vinyl double-hung, sliding, and garden windows with energy-efficient features and customizable options to suit various architectural styles.
Do you offer military discounts?
Yes, through our national military initiative, we provide special pricing for veterans, active-duty personnel, and military families across all services.
Are financing options available?
We offer financing through the Window World Credit Card Program with approved credit, allowing immediate home upgrades without upfront costs.
What warranties do you provide?
Our products include comprehensive warranties covering materials and labor, with specific terms varying by product line and installation type.
How long does installation take?
Most window installations complete within 1-2 days, while full exterior remodels typically require 3-5 business days depending on project scope.
Do you serve areas outside Rochester?
We serve Genesee, Livingston, Monroe, Ontario, Orleans, Wayne, and Wyoming counties in New York with professional installation services.
Reviews (11)
Linda Jones
Jun 24, 2022
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My experience with Window World with great. Everytime I made a call to them they always return my call right away. They kept me informed of every situation with my order. Customer service and the workers were very pleasant to work with if I ask the questions they had answers for me. Installation of the windows was on time and they are beautiful. a I am so very happy and pleased with them I would you recommend them to anyone.
Kaliegh Zwald
Nov 08, 2021
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Critical: Professionalism, Punctuality, Responsiveness The WORST customer service I've ever dealt with. No followup. I have to call weekly and just hear more runaround. I have been waiting for my windows for almost 9 months! GO SOMEWHERE ELSE Service: Window repair
Doug Alianell
Oct 22, 2021
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SCAM! They took half of the money for windows which should have been done by now 6 months ago, they've had the windows for three months in their warehouse now one excuse after another. I Call weekly as my whole house need to be replaced and this weeks excuse is the subs have a broken tool and it on order for two more weeks. WHAT? Subs don't have replacement tools, that is a lie. Every week is a different problem and excuse with them.
Now no money back and no windows. Go with any other window installer. Don't believe sales person, don't believe lies from their office, don't use this company. I have filed a complaint with licensing board in NY and AG. Pay extra for another contractor so at least you won't be out thousands of dollars.
Now no money back and no windows. Go with any other window installer. Don't believe sales person, don't believe lies from their office, don't use this company. I have filed a complaint with licensing board in NY and AG. Pay extra for another contractor so at least you won't be out thousands of dollars.
J. Marie
Oct 04, 2021
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Critical: Professionalism, Responsiveness SCAM ALERT. I was given a quote. I signed a contract and paid half. It's been six months and they aren't answering my calls. Stealing from hard working families. Service: Custom windows
Alex B.
Aug 10, 2021
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Called them for a quote to replace a few windows. The lady called me about an hour before the appointment to let me know she would be late, which was really not a problem. She showed up a couple hours late. Whatever no big deal. But I was told she would reach back out with her quote within a day or so. It has now been a few weeks and she has yet to call me back. I sent her an email as this was her preferred method of communication according to her and her voice-mail was full.
Just very disappointed as we have multiple shattered windows that need replacing asap and this is something we thought we had taken care of. Not to mention we waited weeks and weeks to even get this appointment.
Just very disappointed as we have multiple shattered windows that need replacing asap and this is something we thought we had taken care of. Not to mention we waited weeks and weeks to even get this appointment.
Jane Falter
Jun 20, 2021
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The installation team arrived on time and went straight to work. They protected my rug and furniture and there was no mess when they left. I thought the job would take 4 hours to install my sliding door & side windows, but it was done in only 2! Even my dog liked them! Am now loving my triple pane windows that really make a big difference with outdoor noise!
Howard Allen
May 10, 2020
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I am happy that I chose Window World for my windows. The quality of the product is superb and their installer Carmen Gallo did a fantastic job removing the old windows and installing the new ones. His workmanship and professionalism was of the highest quality. I was impressed that he and his help installed 10 windows under 5 hrs.
Ben Hathaway
Dec 17, 2019
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We recently had 9 new windows installed in our home and the service we received was top notch from sales all the way through installation. Their pricing was also very competitive. A special thanks to Tim and Carmen for their great work. Both were extremely friendly and went out of their way to get the job done. I would highly recommend reaching out to them for your window replacement needs.
Doug Burkhardt
Jan 19, 2019
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Window World people installed 14 replacement windows in my 100 year old house and did a superb job. The crew arrived at 8:50 am and completed the work at 2 pm. They brought drop cloths and thoroughly cleaned up when they were finished. They were truly professional people doing a first rate job.
Robort Calis
Absolute BEST customer service ever!!!....I mean seriously, these guys take care of you and follow up to make sure you are completely satisfied, this is something you won't find with most companies, especially in a big city, they want to make sure you are happy! I am VERY satisfied with the service and quality! I will be returning to them for sure...
Adam Williams
Window World of Rochester did such a marvelous job with my windows and doors and I'd be happy to recommend them to anyone thinking of improving the look of their home. It took half a day and now I have a whole new entertaining area. The boys did a pretty good clean up job too!