Business Details
20 Years
experience
Emergency
services
Open 24/7
always available
Emergency Garage Door Repair in Marietta GA
Founded in 2006, Don't Panic Emergency Garage Door Repair has been serving residential clients in Cobb County and surrounding areas with expert garage door solutions. As owner Phil Spencer, I bring 19 years of hands-on experience in garage door repair, installation, and maintenance, supported by my stepson Jerry for expanded service capacity. Our focus remains on quality craftsmanship, using premium materials while treating every customer's property with care. We specialize in emergency repairs, spring replacements, opener installations, and new door installations, with transparent pricing and warranties on torsion spring replacements. Our approach combines technical expertise with personalized service, ensuring clients receive accurate diagnostics and cost-effective solutions. With a track record of same-day service and detailed customer education about garage door systems, we prioritize safety and long-term functionality in every repair. Our commitment to resolving complex issues like broken Torquemaster springs and off-track doors has earned consistent five-star reviews for reliability and professionalism.
Services
Garage Door Repair
Emergency Services
Spring Replacement
Opener Installation
New Door Installation
Details
- Year established: 2006
Highlights and features
- 19 years of specialized garage door repair experience
- Licensed and insured technicians with safety certifications
- 24/7 emergency service for urgent garage door issues
- Transparent pricing with no hidden fees
- 3-year warranty on torsion spring replacements
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Prompt service
Professional technicians
Clear explanations
Reasonable pricing
Emergency availability
Services
Garage Door Repair
We diagnose and fix all types of garage door issues including broken springs, off-track doors, and cable failures. Our technicians handle emergency repairs with safety-focused procedures, ensuring proper door alignment and functionality. Clients receive detailed explanations of required repairs and maintenance tips to extend door lifespan.
Spring Replacement
Specializing in torsion, extension, and Torquemaster spring replacements, we use high-quality components matched to door specifications. Our 3-year warranty on torsion springs reflects confidence in durable installations. We explain spring lifespan factors and recommend preventive replacements based on usage cycles.
Opener Installation
We install and repair all major opener brands, focusing on proper alignment and safety features. Our service includes chain/belt drive replacements and troubleshooting electrical components. Technicians explain maintenance requirements and programming features to maximize opener longevity and convenience.
Emergency Repair
Available 24/7 for urgent issues like broken springs and off-track doors, we prioritize same-day service. Emergency repairs follow strict safety protocols to prevent property damage and personal injury. Clients receive immediate diagnostics and cost estimates before starting any urgent repair work.
New Door Installation
We install steel and custom wood garage doors with professional track alignment and hardware upgrades. Our consultations cover insulation options, design choices, and headroom requirements. Each installation includes operational testing and maintenance guidance for new door systems.
People
Phil Spencer
Owner / Lead Technician
With 19 years of experience, Phil Spencer founded Don't Panic Emergency Garage Door Repair to provide reliable residential solutions. He personally handles complex repairs and guarantees all torsion spring work with a 3-year warranty. Known for detailed customer education and same-day service.
Jerry
Technician
Joining the company recently, Jerry assists with installations and repairs under Phil's supervision. He brings fresh energy to the team while maintaining the business's commitment to quality and customer satisfaction.
Questions
How can I identify a broken garage door spring?
Check for visible gaps in torsion springs or broken hooks on extension springs. Test door weight - if it feels heavy to lift manually, you likely have a broken spring.
What should I do if my garage door is off track?
Immediately stop using the opener and avoid manual operation. Contact us for professional realignment to prevent further damage or safety hazards.
Do you offer warranties on repairs?
Yes, we provide 3-year warranties on torsion spring replacements, 1-year on Torquemaster repairs, and honor all manufacturer warranties for new door installations.
Can I get same-day emergency service?
We prioritize emergency repairs and typically schedule same-day appointments for urgent issues like broken springs and off-track doors.
How long do garage door springs last?
Average lifespan is 4-7 years depending on usage. Our high-cycle springs rated for 50,000 cycles can last up to 13 years with average daily use.
Reviews (18)
Ted Jordan
Feb 13, 2025
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Phil is awesome and highly recommended. Dont Panic is my go to company whenever I need repairs for my garage doors or openers. He is very responsive, trustworthy, and fair.
Alex Vela
Feb 27, 2022
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Phil responded very quickly on two garage door repairs. He completed the repairs in a timely manner and was great to work with. I felt like he was very honest with me. If I need to replace my doors or repair them in the future, I will definitely call him again.
Eric Johnson
Jan 23, 2022
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I highly recommend Don't Panic. Phil came over on a Saturday morning and quickly fixed my garage door. I expected major work, but not so with him. I will call him when it is time to replace it all.
Matthew Richner
Oct 28, 2021
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Called Phil after dealing with a frustratingly loud garage door for far too long. He was out to our house quickly, and had my old, broken springs replaced and door up-and-running in no time! Very reasonably priced, especially considering the level of service and care provided. Will be calling Phil for any of our future garage door related repairs in the future.
TheShoes
Oct 23, 2021
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Quickly came and fixed my springs. Also also did a couple of adjustments he saw was needed. A very nice gentlemen that worked quickly and at a great price. I strongly recommend.
Adam Miller
Sep 12, 2021
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Phil has done 4 garage doors for me since 2015. Each time he is reliable, fair, consistent, and does great work. I recommend him every time somebody asks me about our garage doors.
Dakota Michael Everhart
Sep 09, 2021
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Phil offers the best service I've ever used for any home repair. Very reasonably priced, punctual and just genuinely a nice guy! This is the second time I've used this company for two unrelated repairs. Phil is a very respectful person Will definitely call again and would look forward to working with Phil again!
Ahmed Khan
Sep 03, 2021
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Just had the pleasure of meeting Phil at our new residence and he got straight to assessing what could be causing the noise issue - didn't oversell anything - and worked diligently to let us know what was the most cost minor efficient route we could take. He made some adjustments while pointing out what he believed to be wrong and bam! it was significantly more quiet. Really appreciate honest individuals that know what they are doing in their field. You can't go wrong!
Ed Lewis
Jun 20, 2021
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My garage door broke, and after minor panicking I started looking for a repairman. After researching and reading reviews I came across Phil and Don't Panic Emergency Garage Repair who not only was patient but also very helpful in just recommending and responding to my questions. After we purchase a new opener, he was prompt, professional, and courteous with the install. If you are in need for a repairman who's reasonably priced one can't go wrong with Phil.
Michael Lowden
Apr 28, 2021
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Fast response to voicemail and service timing, super friendly guy (Phil) and all around nice looking result. He replaced my spring-bar with a new one. It was quick, clean, painless. I definitely recommend.
Rikki Ofek
Apr 23, 2021
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Phil was timely, friendly, confident, and skilled. He was able to fix my garage in a timely manner and his feed beat out a competitor's quote. As owners of a small business ourselves, we are so happy to support another small business. I am so pleased with Phil's work, I will be passing his contact information along to my neighbors on our neighborhood facebook page. Thank you, Phil!
T. Ro
Apr 01, 2021
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Phil walked me through my garage door issue over the phone and actually was able to give a good guesstimate of what the issue was. He came out the next day(although he offered to come that same day but my schedule would not permit) and fixed the issue within an hour. The price was more than reasonable and I was able to get on with my day. Phil is a local small business so I would highly recommend his services if you are need of garage repair.
Sandy Otten Miller
Mar 05, 2021
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The owner, Phil, always answered my questions and texts, he was on time for the 1st site visit and repair day, he was knowledgeable, professional and reasonably priced.but, most of all, he was such a nice guy!
Holly Tubbs
Feb 03, 2021
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Phil was so helpful, nice & his prices were great! He was very easy to communicate with and fixed our garage really quickly! I highly recommend using Don't Panic Garage Doors for any repairs you may need! Thanks, Phil!
Sherry Sarfati
Feb 03, 2021
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Fantastic job. He arrived promptly and got the work done very well and for a good price. We were very pleased with the service, especially the extra care he took to add screws that were missing or never installed. Our door is not only secure once again, but it moves so much better now. Highly recommend!
Phyllis Pitts
Mar 13, 2020
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Don't Panic Emergency Garage was Awesome! After being told my garage would take an enormous amount to repair by a local company. I knew it was time to make another call.to a true professional where customer service is a priority.after placing the call.my garage was repaired promptly and professional. I highly recommend this company to all who ''do not '' want to get ripped off. Many Thanks to the gentleman who was quick efficient professional and had a heart of gold!.
Jamie Webster
Sep 22, 2018
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Phil with Don't Panic Emergency Garage Door Repair installed new doors and motors for me this past weekend. He is very knowledgeable and meticulous. The install could not have gone better and we love the new doors/ belt drive wifi motors. Thanks again Phil!
Jason Millett
Aug 03, 2018
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Phil is great! I called him for a garage door spring repair. He was very knowledgeable and knew exactly what type of spring system I had and gave me great recommendations on options to replace it. It was affordable and he worked hard to get it done quickly. I highly recommend Phil to anyone who needs garage door repairs.