Business Details
50+ Years
experience
Your Trusted Window Repair Partner in Cincinnati
Pickens Window Service has been dedicated to providing top-notch window repair and screen replacement services in Cincinnati, OH, since 1952. With over 70 years of experience, we combine quality craftsmanship, exceptional customer service, and a vast inventory of over 6 million parts to meet all window-related needs. Our local, family-owned business employs highly skilled technicians who specialize in wood sash restoration, glass and glazing, and window and door screens. We offer both onsite and in-shop services, ensuring flexibility and convenience for our customers.Our commitment to quality, expertise, and community service sets us apart as a trusted partner for window repairs and replacements. We pride ourselves on maintaining a deep understanding of local market needs and delivering solutions that enhance the beauty and functionality of residential and commercial spaces. With a proven track record of excellence, we continue to serve Cincinnati with reliable, personalized service and a focus on long-term customer relationships.
Services
Window Repair
Screen Replacement
Glass and Glazing
Wood Sash Restoration
Window Parts Supply
Details
- Year established: 1952
Highlights and features
- We have over 70 years of experience in window repair and restoration.
- Our team consists of certified experts with extensive industry knowledge.
- We maintain an extensive inventory of over 6 million window parts.
- We offer both onsite and in-shop repair services for flexibility.
- Our commitment to quality craftsmanship ensures long-lasting results.
What people say
Expert window restoration
Extensive parts selection
Knowledgeable technicians
Reliable service
Long-standing reputation
Services
Window Repair
Our window repair services address damage, improve functionality, and extend the lifespan of residential and commercial windows. We specialize in identifying structural issues, replacing broken components, and ensuring energy efficiency. With over 70 years of experience, our technicians use high-quality materials and precision techniques to restore windows to optimal condition.
Screen Replacement
We provide durable screen replacement for windows and doors, including custom solutions for unique needs like golf ball-resistant screens. Our screens enhance protection while maintaining airflow and visibility. Using materials such as stainless steel and aluminum, we ensure long-lasting performance tailored to client requirements.
Glass and Glazing
Our glass and glazing services include repairing or installing new glass panes, sealing gaps, and improving insulation. We handle antique glass restoration and modern replacements, ensuring clarity and structural integrity. Our team uses advanced glazing techniques to enhance energy efficiency and aesthetic appeal for any property.
Wood Sash Restoration
We specialize in restoring wooden window sashes by replacing damaged components and refinishing surfaces. Our process includes wood stabilization, glass installation, and even sightline adjustments for seamless appearance. This service preserves historical accuracy while improving functionality for older homes and buildings.
Window Parts Supply
With over 6 million parts in stock, we offer a comprehensive selection of window hardware and components. Our catalog includes 42 types of replacement hardware, and our staff assists in sourcing rare or custom parts. This service supports DIY projects and professional contractors seeking reliable, high-quality materials.
Questions
What services does Pickens Window Service offer?
We specialize in window repair, screen replacement, glass and glazing, wood sash restoration, and window parts supply for residential and commercial clients.
How long has Pickens Window Service been in business?
We have served Cincinnati since 1952, providing window repair and restoration services for over 70 years.
Do you offer emergency window repair services?
We do not provide 24/7 emergency services but prioritize prompt repairs during regular business hours.
What payment methods do you accept?
We accept cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express.
Can you help me find a specific window part?
Yes! Our catalog includes over 6 million parts, and our staff can assist in sourcing rare or custom components.
Are your technicians experienced?
Our team includes highly skilled technicians with decades of combined experience in window repair and restoration.
Reviews (6)
Markiemarknati
Jun 24, 2022
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Lady that answered the phone kinda rude like I called on Friday 3:45 an she leaves at 4 or something. I need 6 screens put in the frames an needed 4 frames made an screened. She told me like 50 to make the frames an 40 to screen them each. I went home depot bought 4 rolls the roller tool an the rubber that holds it in an the 4 frame kits that come with everything all for bout 100.00. it's so Diy.
Noah Halbiesen
May 09, 2022
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I have used them twice for repairs to screens on our older home. They do a great job and I love that it is a family business. Denise is new but was super on the phone with me. She found out the answer to my question and followed through promptly. Thank you!
Ibraheem Muhammad
Aug 04, 2021
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If you looking for window parts that you would definitely not fine at Home Depot or Lowe's you must visit Pickens Window Service. I look forward to my next client thinking I can't find the part for their Windows when I have this company as a Ace in the Hole.
David Charpentier
Feb 21, 2021
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Critical: Responsiveness, Value Had a service call to look at glass insert on front entry door. I had to pay over $100 just to have them come out and look at the door. It took 1 Month to get and estimate. The estimate: $1,050.00! Had to call 2x to get someone even to call me back. Definitely do not recommend using them.
Daniel Hardy
Feb 18, 2021
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This place was simply great, I drove past it often on my way to work and I have an older house that has screens original to the house. They were advertising a screen replacement sale so I figured it wouldn't hurt to stop by. The prices were very reasonable and the work was done quite quickly. I brought the worst ones in and got them back in about a week so I brought the rest in when I was picking up the first ones. Everyone there was very nice and I could see why they were BBB approved.
Tammy Richardson
Nov 06, 2020
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A year ago, this company repaired a couple of my windows, and I was very happy. It was pricey, but the repair was solid. When another window needed repair, a month ago, I called them back. I waited patiently for 4 weeks for my appointment to arrive, and no one called to let me know they were coming, as I was told they would. When I called to ask what time they would be arriving, the person on the phone immediately took a defensive stance, reciting the procedures (which I already knew), without letting me speak.
After being put on hold, I was told that they didn't have a ticket for my repair. This, despite the fact that I had a job # that they had given me when I made the appointment. The best they offered me was to wait another 10 days for my repair. I might have gone along with this plan except for the fact that the general attitude of the person on the phone was that I had done something wrong. This company charges way too much money to treat customers--especially returning ones--this way. No thanks. There's other repair companies.
After being put on hold, I was told that they didn't have a ticket for my repair. This, despite the fact that I had a job # that they had given me when I made the appointment. The best they offered me was to wait another 10 days for my repair. I might have gone along with this plan except for the fact that the general attitude of the person on the phone was that I had done something wrong. This company charges way too much money to treat customers--especially returning ones--this way. No thanks. There's other repair companies.
