Business Details
45 Years
experience
Premium Impact-Resistant Windows & Doors
PGT Custom Windows and Doors has been a leader in the impact-resistant window and door industry for over 40 years, combining innovation with superior performance to protect homes and enhance energy efficiency. Our product lines, including WinGuard, EnergyVue, and ClassicVue, are engineered to deliver durability, security, and aesthetic appeal tailored to residential and commercial needs. With a focus on hurricane protection, noise reduction, and UV defense, we provide custom solutions that lower insurance costs, reduce energy bills, and ensure homeowner peace of mind. Our partnerships with industry experts and a nationwide network of dealers ensure personalized service and expert installation.Customer testimonials highlight transformative benefits such as $3,000 annual insurance savings, $150 monthly energy reductions, and unmatched security during storms. Backed by decades of experience, we prioritize long-term value through advanced materials, patented technologies, and a commitment to exceeding industry standards. From architectural designs to commercial-grade systems, PGT empowers homeowners to create safe, efficient, and stylish living spaces while maintaining transparency in operations and client-centric communication.
Services
Impact-Resistant Windows
Energy-Efficient Doors
Commercial-Grade Systems
Custom Architectural Designs
Hurricane Protection Solutions
Details
- Year established: 1981
Highlights and features
- We have led the impact-resistant window industry for over 40 years.
- Our products reduce energy bills by up to $150 monthly.
- We offer hurricane-resistant solutions proven to lower insurance costs.
- Our noise-reduction technology creates near-silent indoor environments.
- We provide custom designs for residential and commercial applications.
What people say
$3,000 annual insurance savings
$150 monthly energy reductions
Complete silence indoors
Safe during hurricanes
Bank vault security
Services
Impact-Resistant Windows
Engineered to withstand Category 5 hurricane impacts, these windows feature reinforced frames and laminated glass that prevent breaches during extreme weather. They reduce insurance premiums by up to $3,000 annually while maintaining energy efficiency and noise reduction. Ideal for coastal properties seeking safety and long-term savings.
Energy-Efficient Doors
Designed with advanced insulation materials, these doors minimize heat transfer to lower energy bills by up to $150 monthly. They incorporate weatherstripping and low-E glass to enhance thermal performance without compromising aesthetic appeal. Suitable for homeowners prioritizing sustainability and indoor comfort.
Commercial-Grade Systems
Heavy-duty window and door solutions tailored for commercial buildings, offering durability and compliance with strict safety codes. These systems combine impact resistance with sleek designs to protect businesses while maintaining visual appeal. Ideal for high-traffic areas requiring security and energy efficiency.
Custom Architectural Designs
Tailored window shapes and styles to match unique architectural visions, from traditional to contemporary. These products integrate seamlessly with home aesthetics while providing hurricane protection and UV defense. Perfect for homeowners seeking both functionality and artistic expression.
Hurricane Protection Solutions
Comprehensive systems including impact windows, doors, and storefronts that meet Florida Building Code requirements. These solutions prevent property damage during hurricanes while reducing noise pollution and blocking 99% of UV rays. Designed for safety-conscious residents in storm-prone regions.
Questions
What are the benefits of impact-resistant windows?
Impact windows protect against hurricanes, reduce energy bills by up to $150 monthly, lower insurance costs by $3,000 annually, and block 99% of UV rays.
Do PGT products qualify for insurance discounts?
Yes, installing PGT impact windows and doors typically reduces homeowners insurance premiums by $3,000 annually in hurricane-prone areas.
How do energy-efficient windows save money?
PGT's energy-efficient windows use advanced glazing to minimize heat transfer, lowering HVAC costs by up to $150 per month while maintaining indoor comfort.
Can I get custom window shapes?
Yes, PGT offers custom architectural windows in various shapes and sizes to match unique home designs while maintaining impact resistance and energy efficiency.
What warranty options are available?
PGT provides limited lifetime warranties on windows and doors, covering glass breakage, frame durability, and performance against weather-related damage.
Reviews (7)
Harry Love
Jun 17, 2022
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One of the larger windows I purchased from PGT lost its seal between the glass panes. Although the window was under warranty, the closest 'authorized dealer' was more than an hour away and wants $400 for the labor to replace the pane. PGT did nothing to help reduce the cost, nor would they ship me the glass so I could replace it myself. Thankfully we only did 1/3 of our windows. We won't be using any PGT dealers for the rest!
Enrique Cos
May 27, 2022
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Spend over $30k on installing new top of the line lifetime warranty PGT vinyl windows and doors on my home. Two windows are cracked from defect. My dealer who installed their windows has been trying to contact PGT for the last year for warranty replacement with no solution or no answer from them. PGT has terrible customer service. PGT will likely respond to this review very similar to their responses of the negative reviews.
Read each of their negative reviews responses. No personal touch from this company. I hope I can get this resolved by sending this review. If looking for new impact windows, shop first and read reviews for that company's customer support and warranty.
Read each of their negative reviews responses. No personal touch from this company. I hope I can get this resolved by sending this review. If looking for new impact windows, shop first and read reviews for that company's customer support and warranty.
Daniel Ronan
Apr 24, 2022
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We purchased over $40K in PGT windows/sliders for our new home in 2016. All Windows and Glass from Sarasota installed them. While the energy efficiency of these hurricane windows and doors is very good, we have had numerous problems with both the double hung and crank-out casement windows. Both PGT and All Windows & Glass were out to repair the windows several times in the first year, but their repairs did not last and we were soon beyond the warranty period.
Neither PGT or All Windows and Glass would extend the warranty and blamed each other for the windows poor performance. For the past 4+ years we have had to live with several windows that cannot stay open. We also had two of the crank-out casement windows crack for no apparent reason, but that happened beyond the 1 year warranty and are not covered. Overall we are extremely disappointed in our PGT experience and would never buy windows or sliders from them again.
Neither PGT or All Windows and Glass would extend the warranty and blamed each other for the windows poor performance. For the past 4+ years we have had to live with several windows that cannot stay open. We also had two of the crank-out casement windows crack for no apparent reason, but that happened beyond the 1 year warranty and are not covered. Overall we are extremely disappointed in our PGT experience and would never buy windows or sliders from them again.
Thomas Schreier
Mar 27, 2022
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Definitely do NOT recommend. We purchased PGT windows and sliding glass doors from one of their approved vendors. All but one, had physical defects. scratches, smudges, suction cup marks and fog on interior glass surfaces. We were told not to worry. they would all be replaced ASAP. Five months later, the installer shows up with replacements for all of the defective windows. We were told they were all inspected. Many were missing from the order, one was scratched, some were broken, some were the wrong style. And now, we are waiting for replacements. again.
Carol Badillo
Feb 06, 2022
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Absolutely NO customer service! I have a 6 year old window with a broken seal resulting in moisture between the panes. Nobody at PGT returns phone calls and it takes them weeks to reply to email, and then they tell you to call the dealer, who tells you to call PGT. I predict it's only a matter of time before the seals break on all the windows. Also, the windows provide no energy savings at all. DON'T BUY THESE WINDOWS!
Laurie Mitchell
Dec 17, 2021
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I unfortunately join the long list of unhappy customers after purchasing eight PGT windows for almost $8k from Home Depot. They were installed March 1, 2021. As soon as the windows fogged up, it became apparent there is a defect sealed between the glass in all the windows. I have a had a Home Depot rep and a PGT rep out to view the problem. Home Depot says the defect is sealed in the glass. PGT says the defect is on the outside of the windows created by suction cups used to move the windows and can be buffed out.
I can assure you they can't be cleaned as I have tried many times. I am nine months into my project and unable to finish until the window issue is taken care of. Right now it has resulted in much time on the phone, repeated efforts to reach the right people, speaking to the district manager, and meeting with different reps. Do yourself a favor and DO NOT purchase PGT windows.
I can assure you they can't be cleaned as I have tried many times. I am nine months into my project and unable to finish until the window issue is taken care of. Right now it has resulted in much time on the phone, repeated efforts to reach the right people, speaking to the district manager, and meeting with different reps. Do yourself a favor and DO NOT purchase PGT windows.
Martin Frick
Nov 12, 2021
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I think there is a defect to these windows. Mine are one year old, and I had too have one window repaired twice, the plastic part that I guess is under tension broke. I had that repaired, then the other side broke, so I had that repaired. Then, last week, in our other bathroom, without even using the window, we heard a loud bang. No one was in there or using the window, the plastic part exploded.
My son came out of his room asking me what happened. I am afraid to open any window until it can be explained to me what is going on. I have a call in to the company that installed them to come repair this window. When I can get a good feeling that there is no defect and my window (s) are repaired, then I will change my review rating. Update 11/23/21 - PGT came out and repaired the balancer on my window.
I understand that labor is short, so no problem with it taking a while, at least they were nice, called me, and came out. So far so good, I had them check all the windows, so all is good now. I really do like the windows, it was just a balancing issue on two windows, they were more custom than the other windows so that may have had something to do with it. All good at this time.
My son came out of his room asking me what happened. I am afraid to open any window until it can be explained to me what is going on. I have a call in to the company that installed them to come repair this window. When I can get a good feeling that there is no defect and my window (s) are repaired, then I will change my review rating. Update 11/23/21 - PGT came out and repaired the balancer on my window.
I understand that labor is short, so no problem with it taking a while, at least they were nice, called me, and came out. So far so good, I had them check all the windows, so all is good now. I really do like the windows, it was just a balancing issue on two windows, they were more custom than the other windows so that may have had something to do with it. All good at this time.
