Riverhead Building Supply

My wife and I purchased our kitchen cabinets through this store. Dominic Rinaldi designed our kitchen and it was amazing to say the least. He was easy to contact and deal with and came up with a better design than some of Long Islands "top" kitchen remodel companies. Any concerns about imperfections were easily resolved. Ask for Dominic!

Always great service, quality and selection. Never have any issues with special orders or deliveries.

Quality was great but the customer service experience was awful. Took twice as long as originally told and the delivery was awful! They wanted to leave it outside. Then the driver asked me for help moving the counter bc it was too heavy. I'm almost 80! Never dealing with them again!

Excellent friendly and knowledgeable staff they were very helpful in finding what I needed from the counter staff all the way to the people in the yard highly recommend for all your buildings needs

Lots of projects can be done using this friendly company. Very helpful service.

I've got to say anytime we deal with the folks at Riverhead building supply the experience is always terrific. We recently completed a large renovation their support and guidance was integral to the success of our project. From product selections to planning our kitchen, specials shout out to Sandy, she was exceptional in designing our kitchen and cabinet selections.

The staff has great expertise, and a positive and professional attitude when you deal with him. We had great experience at the Riverhead location as well as the Greenport location. It's really a pleasure to do business with a company like this. Home renovation is very stressful these folks really made the process smooth. Can't say enough good things about this organization, professional, friendly, fairly priced, wonderful service, quality products and delivery. You can't ask for more than that.

I purchased about 20 windows from riverhead building supply. I removed the old ones measured the rough openings and ordered them. Not one problem on twenty windows. Then I had to replace an old casement in the kitchen but could not take it out until I got the new double hung replacement. I meassured the window and gave the salesman the measurements.

He then gave me the rough opening and ordered the window. When i got the window it was four inches to small on the witdth and two and a half on the height. I went back to the salesman and he said to me (How do I know you didn't just right in those numbers) I was totally insulted, and then was told their was nothing he could do. So needless to say I will never go back to Jason at riverhead building supply. After being treated like that i would not recommend them to anyone.

Worst company I have ever used. I called them and they told me they had my moldings in stock. Drove 45 minutes to there store to find out they where all out. A bunch of lies. Stay away if your wise.

I went looking for cabinet knobs all over the place. Most places I looked at were kind of helpful, but wouldn't even take a knob off the wall so I could place it on my sample cabinet. They told me I could order some samples to do that. I went to Riverhead building supply and the customer service there is amazing! I worked with Jason, who actually took several samples off the wall and let me take them back home to Brooklyn with me to see how they looked.

When I returned, still unsure of my decision, he worked with me, until I found the right ones. Never rushed me, letting me sample as many knobs as I wanted in the store. Once I found the right knobs and pulls for my cabinets, he gave me a great price for them and told me they'd be delivered to the store in 4-5 business days. To my surprise, the very next day I got a call saying they were in! Extremely happy girl here! Outstanding customer service and they have a really big assortment of knobs, pulls and other building supplies. Highly recommend!

Abuse of consumer with hidden fees of restocking. They charge for any return, except for same day shelves items, 15-20%. There is no difference, items is bulk and for delivery, or shelve item, small as a pencil. Their policies are not advertised, they just implementing it. If you, for example, place an order on a door and cancel it few days before the due date, they will charge you no if and buts 20% restocking fees. Meanwhile, you get your invoice where all rules are printed only upon delivery.

Your salesman will not volunteer the information on their abusive return policy. There no where at the store policy advised. They exercise an opportunistic policy, in light of low competition at the Long Island.