Business Details
50+ Years
experience
Your Trusted Source for Windows & Doors
Since 1959, Schaaf Window has been a family-owned business dedicated to delivering high-quality windows, doors, and related products to Chicagoland and Northwest Indiana. Our commitment to customer satisfaction is rooted in over six decades of experience, offering a comprehensive selection of materials and styles to meet diverse architectural needs. We pride ourselves on being a one-stop distributor, combining extensive product knowledge with professional installation services for both residential and commercial projects. Our team of experts provides personalized guidance, ensuring clients receive tailored solutions that balance aesthetics, functionality, and energy efficiency. With showrooms in Tinley Park, Illinois, and St. John, Indiana, we maintain a hands-on approach to customer service, allowing clients to explore products firsthand before making decisions.Our installation process emphasizes precision and care, performed by trained employees rather than subcontractors, guaranteeing consistent quality across every project. We serve all of Chicagoland and Northwest Indiana, supporting both new construction and remodeling initiatives with reliable products and expert craftsmanship. Our family environment extends to customer relationships, fostering long-term trust through transparent communication and follow-through on every commitment. With centuries of combined experience among our team members, we remain Chicagoland's most trusted window and door company, continuously adapting to industry advancements while maintaining our founding principles of quality and value.
Services
Windows
Doors
Installation
Moulding & Millwork
Shower Doors
Mirrors
Exterior Doors
Interior Doors
Patio Doors
Showroom Consultation
Details
- Year established: 1959
Highlights and features
- Family-owned for 60+ years with 8 family members working full-time
- Professional installers are direct employees, not subcontractors
- 4,000 sq ft showroom with hands-on product experience
- Serves all of Chicagoland and Northwest Indiana
- Centuries of combined experience with windows and doors
Services
Window Installation
Our professional window installation service ensures precise fitting of energy-efficient windows tailored to your home's architectural style. We handle all aspects from removal of old units to final sealing, using minimally-expanding foam insulation for air-tight results. Our team provides expert guidance on material selection and Energy Star-rated options to maximize thermal performance while maintaining aesthetic appeal.
Door Installation
We offer comprehensive door installation for exterior, interior, and patio applications with careful attention to security and insulation properties. Our process includes precise measurements, threshold preparation, and professional hardware installation to ensure smooth operation. Clients receive expert advice on material choices like fiberglass, steel, or wood to match their durability requirements and design preferences.
Moulding & Millwork
Our moulding and millwork solutions enhance interior spaces through custom architectural details including crown moulding, baseboards, and casings. We provide design consultation to coordinate profiles with room dimensions and style themes. The service includes professional measurement and cutting for seamless installation that elevates a home's finishing touches.
Shower Doors
We supply and install premium shower doors and enclosures that combine water containment with modern aesthetics. Our selection includes frameless and semi-frameless options in various glass thicknesses and hardware finishes. Installation ensures proper sealing and smooth operation while complementing bathroom design schemes.
Mirrors
Our mirror service includes custom-cut options for bathrooms, dressing areas, and decorative applications. We offer various edge treatments and mounting solutions to suit different spaces. Professional installation ensures secure mounting and precise alignment for both functional and aesthetic purposes.
Questions
What areas do you service?
We serve all of Chicagoland and Northwest Indiana, covering areas from the Wisconsin border to Kankakee and from the far West suburbs to Michigan City.
Are your installers employees or subcontractors?
Our professional installers are direct employees, not subcontractors, ensuring consistent quality control and accountability throughout the installation process.
Can I see products in person before purchasing?
Yes, our 4,000 sq ft showroom displays almost all products we carry, allowing hands-on examination before making purchasing decisions.
What types of windows do you offer?
We carry a comprehensive selection including double-hung, single-hung, casement, awning, slider, and special shape windows in various materials like vinyl, fiberglass, and wood-clad.
Do you provide installation estimates?
Yes, we offer free estimates with on-site inspections and measurements, followed by personalized consultations about window and door options for your specific project.
How long have you been in business?
Schaaf Window Company has been family-owned and operated since 1959, providing windows, doors, and installation services for over 60 years.
Reviews (6)
Mike Arnold
May 12, 2022
Report
Best quality and price for my replacement windows. Perfect fit and perfect installation. Excellant job.
Anthony Garzolini
Mar 12, 2022
Report
Steve in the service department helped me locate a part that none of the retail stores had. He was professional and courteous and called me back each time I called. I was running a bit late and they left the package out side for me to pickup after hours. My faith in humanity was restored. Complete class act. This is my first stop for all my new windows and doors. Great people.
Kim Sim
Jan 24, 2022
Report
I ordered a solid-core replacement door for my powder room. Their selection is great and the service was wonderful. I would definitely recommend them.
Lea Prohov
Jul 27, 2021
Report
This company has the worst customer service and work ethic I have ever experienced. When I moved into my newly constructed condo, there was a piece missing to open the window. They scheduled more than 8 appointments to solve this issue, including bringing the wrong piece more than three times and eventually breaking the existing window frame to install it. At one point, they brought a white piece for a black window.
I'm still waiting for a fully functioning window after almost 2 years of moving into my place. When I erred my frustrations for the first time directly, I was told my complaint was unproductive and unnecessary. Still waiting. Do not recommend this company if you want competent workers and friendly customer service.
I'm still waiting for a fully functioning window after almost 2 years of moving into my place. When I erred my frustrations for the first time directly, I was told my complaint was unproductive and unnecessary. Still waiting. Do not recommend this company if you want competent workers and friendly customer service.
Wes Gonzalez
Jun 24, 2021
Report
I have 10 year old wood JeldWen windows. Almost every window has the weather striping falling off and several windows have wood rot. When I called last year asking if they can take a look at them, I was told I'd have to pay a fee to have them come out and then if they were to replace them I might get a little taken off the price since we are previous customers. Several windows were installed with large gaps that they filled with silicone. This isn't how you do business.
Lisa Mathison
Mar 19, 2021
Report
Terrible customer service. This company came out to measure several windows in my 5 unit building. They provided a quote within a few days but the quote didn't break out the needs by unit as requested. After calling and asking for that to be done, strange things began to occur. After 3 more calls asking their team to follow up - which was met with enthusiastic "yes, so sorry, I'll talk to the manager and them call you" resulted in no follow ups at all. They seem to be a messy business. Suggest looking into Semko Windows for your repair replacement needs. They were prompt, clear and consistent in service.